Braden Hoeppner

"You’re not here to do just what you’re told,” she says. “You’re here to see gaps and to act upon them."

Kirthiga Reddy

"First, the revolutionaries will take your markets and your customers. Next they will take you best employees. Finally, they’ll take your assets."

Gary Hamel from Leading the Revolution

"As you navigate through the rest of your life, be open to collaboration. Other people and other people’s ideas are often better than your own. Find a group of people who challenge and inspire you, spend a lot of time with them, and it will change your life."

Amy Poehler (quoted in Lean UX)

"The sacred and the profane are intrinsically related. Spiritual principles of solidarity, love, compassion, justice, generosity, courage, and humility are expressed through relationships and institutional structures. These values inform the most “profane” aspects of humanitarianism, including resource allocation, approaches to local partnership, and decisions regarding sustainability."

Geoffrey Cameron’s review of “Sacred Aid” (http://www.cardus.ca/policy/archives/3845/)

"We’re not as smart as the collective intelligence of our customers"

Serial entrepreneur and Stanford School of Engineering professor Steve Blank.

"Don’t allow yourself to be a consequence or an effect of a situation. Be the cause that drives change."

Someone on a conference call

"‘Better but costs more’ is a gamble. ‘Better and costs the same or less’ is a sure thing."

John Gruber (about pricing of the iPad mini)

"Winning is not a sometime thing; it’s an all time thing. You don’t win once in a while, you don’t do things right once in a while, you do them right all the time. Winning is a habit. Unfortunately, so is losing."

Vince Lombardi (with thanks to Roger Hardy for always reminding me of this)

"To work and train hard every day and every year, even when it seems your efforts are fruitless, because you never know when you will be called upon to lead others through a crisis, and when your goodness will get the opportunity to become greatness."

Dwight D. Eisenhower

"We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little better"

Jeff Bezos